Top Ideal brings WhatsApp, Instagram, and Messenger together so business teams reply from a single, shared place.
Top Ideal is a unified messaging workspace. Conversations from every channel land in one queue, so nothing is missed and any teammate can pick up where another left off.
Messages from WhatsApp, Instagram, and Messenger arrive together in a single, organised view your whole team can work from.
Route conversations to the right person, leave private notes, and keep a clear handover between agents and shifts.
Conversation data is hosted in the Middle East, with access controls and clear retention rules built in from the start.